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Genshin Impact: How to Unlink Your PSN Account

Genshin Impact 2.1 update introduced a five-star playable character Aloy that PS4 and PS5 players can get for free right now. Even Genshin Impact mobile and PC players, so long as they also own a PS4 or PS5, can claim the free copy of Aloy and her Predator Bow on PC and Mobile via cross-platform support by using the same miHoYo account.

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The problem here is that most players have already used their PSN account to create a new miHoYo account to play Genshin Impact on PS4 or a PS5. Because of this, players are struggling to get Aloy and the Predator Bow.

Image Credit: Hritwik, miHoYo

In the wake of that, we’ve prepared a handy guide that shows how players can unlink their PSN account in Genshin Impact. Players can then use a PSN account linked to their main miHoYo account to claim Aloy and the Predator Bow.

Image Credit: Hritwik, miHoYo | A sample account that we made to check out the unlink feature.

To unlink a PSN account from Genshin Impact, players have to fill and submit the “PSN Account Unlink” form.

Related | How to Get Aloy and Predator Bow in Genshin Impact

In the form, players are asked to fill in details like:

  • Current PSN Online ID
  • Region of your account
  • UID on your PS4/5
  • Server
  • Adventure Rank
  • Account Data
    • List of playable characters
    • 5-star weapons
    • others
  • Reason for your PSN Unlink request

Points To Keep in Mind

  • Upon completion of the PSN Account Unlink, all the original game progress on PSN, including the purchases you made, will be deleted.
  • After unlinking your account, a completely new game progress will be started if you log into the game with the same PSN account.
  • If your PSN account is linked to PC/mobile and Genesis Crystals have been purchased on PSN, you won’t be able to use these Genesis Crystals on PC/mobile since they aren’t shared. Any Genesis Crystals obtained on your PSN account will not be available on PC/mobile; this includes but is not limited to Genesis Crystals obtained via top-ups, refunded purchases, and compensation for top-up errors for Blessing of the Welkin Moon and Battle Pass. To avoid losses, you can convert such Genesis Crystals to Primogems.
  • All steps mentioned above are irreversible.

Genshin Impact is a free-to-play gacha-based role-playing game currently available on PC, PS4, PS5, Android, and iOS.

Author
Image of Hritwik Raj
Hritwik Raj
Hritwik is a guides writer who has been writing about video games for almost a decade. He is a Computer Science graduate who has always been into gaming. Most of the time, you will find him covering News and Guides for various publications. And when he is not working, you will find him fighting with his friends about how good of a gamer he is. His favorite games include Fallout 76, Borderlands 2, Call of Duty, Apex Legends, Destiny 2, Souls series, Genshin Impact, and The Last of Us.