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How To Fix Destiny 2 Matchmaking Not Working
Category:
Game Guides

How to Fix Destiny 2 Character Deletion Bug

As several Destiny 2 players report a bug that deletes their characters, we share details on how you can fix the issue.
Image of Hritwik Raj
Hritwik Raj
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Published: Jan 18, 2023 10:21 am

There is no denying that Destiny 2 is one of the many notorious live service games that often face many bugs and issues. As a game, it is a masterpiece, but that doesn’t make it a glitch-free title. And recently, some players on social platforms shared a new bug where Destiny 2 characters get automatically deleted when they try to log into the game. 

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In this guide, we will share details on how you can fix Destiny 2 character deletion bug. 

How to Fix Destiny 2 Character Deletion Bug

Image via Bungie | Credit: Hritwik

Sadly, it seems like you can’t fix the Destiny 2 character deletion bug by yourself in the game. But the solution is simple anyway. All you need to do is contact Bungie on Twitter (via the Bungie Help handle), Reddit, or other social platforms and share the required information with them. 

They will eventually contact you as soon as possible and help you recover your character from the backend. 

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Alternatively, you can also try to restart your PC, log into Destiny 2 and check if the character is back before contacting the team. 

Since we didn’t face the issues ourselves, we couldn’t confirm whether standard troubleshooting steps were working. But, as per the community and the Reddit user u/Zzephiris, basic fixes are not working. 

Character being randomly deleted
byu/Zzephiris indestiny2

That being said, at the time writing this article, Bungie had not yet officially acknowledged the issue. So it is hard to estimate how many players were affected by this character deletion bug on Destiny 2. 

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Nonetheless, even if your characters did get deleted because of the bug, you don’t need to worry much about them: Destiny 2 is a live-service game, and the devs can easily restore the character from a backup. Live-service games do not use hard saves, like offline video games do.

So, if that bug is happening to you, just contact Bungie and share the issue with them, and they will fix it. We recommend players contact Bungie via Twitter, because the Bungie Twitter handle response is speedy and they often resolve the issue at the earliest.

That concludes our guide on how to fix Destiny 2 character deletion bug.

Destiny 2 is available on PlayStation, Xbox, Google Stadia, and PC platforms. For more on Destiny 2, check out our dedicated guides section. 

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Author
Image of Hritwik Raj
Hritwik Raj
Hritwik is a guides writer who has been writing about video games for almost a decade. He is a Computer Science graduate who has always been into gaming. Most of the time, you will find him covering News and Guides for various publications. And when he is not working, you will find him fighting with his friends about how good of a gamer he is. His favorite games include Fallout 76, Borderlands 2, Call of Duty, Apex Legends, Destiny 2, Souls series, Genshin Impact, and The Last of Us.
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